Cookie Policy
Effective: October 22, 2021
This Cookie Policy sets out the basis on which we, Replyify, use cookies and similar technologies on or in relation to our website, https://replyify.com (our website). This Cookie Policy is effective from 15th May 2018.
'Essential' cookies, 'Non-essential' cookies and other technologies may automatically be placed on your computer or device when you access our website or take certain actions on our website. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.
For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies. All cookie data is sent to the United States.
Contents
- About cookies
- List of cookies used
- Essential cookies
- Non-essential cookies
- Web beacons
- Facebook Pixel
- How to accept or reject cookies
- Copyright, credit and logo
About cookies
What are cookies?
Cookie are small data files sent by a website's server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user's website experience, and storing that user's preferences and login information.
Essential and non-essential cookies
Cookie can be classified as either 'essential' or 'non-essential'.
Essential cookies: these are cookies that are either:
- used solely to carry out or facilitate the transmission of communications over a network; or
- strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website ('analytical' cookies) or cookies used to display advertisements to you ('advertising' cookies).
Session and persistent cookies
Cookie can be classified as either 'session' or 'persistent', depending on how long they last after they are placed on your browser.
Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.
First and third party cookies
Cookie can be classified as 'first party' or 'third party'.
First party cookies: these are cookies placed on your device by our website domain.
Third party cookies: these are cookies placed on your device by third party website domains.
If you require further information about cookies in general, please visit www.allaboutcookies.org
List of cookies used
We use the following cookies on or in relation to our website:
Category: Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. The following denote Cookie Name, Cookie Provider, Cookie Type and Cookie Expiration:
| Cookie Name | Domain | Type | Lifetime | Purpose | Source |
|---|---|---|---|---|---|
| sessionid | replyify.com | HTTP | 14 Days | Preserves user session state across page requests. | app.replyify.com |
| csrftoken | replyify.com | HTTP | 1 Year | Protects form data submission from cross-site forgery. | app.replyify.com |
| intercom-id-mcy5y8hb | replyify.com | HTTP | Persistent | Preserves user session state across page requests. | widget.intercom.io |
Category: Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. The following denote Cookie Name, Cookie Provider, Cookie Type and Cookie Expiration:
| Cookie Name | Domain | Type | Lifetime | Purpose |
|---|---|---|---|---|
| __utm.gif | replyify.com | Pixel | Session | Google Analytics Tracking Code that logs details about the visitor's browser and computer. |
| __utma | replyify.com | HTTP | 2 Years | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. |
| __utmb | replyify.com | HTTP | Session | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. |
| __utmc | replyify.com | HTTP | Session | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. |
| __utmt | replyify.com | HTTP | Session | Used to throttle the speed of requests to the server. |
| __utmv | replyify.com | HTTP | Session | Saves user-defined tracking parameters for use in Google Analytics. |
| __utmz | replyify.com | HTTP | Session | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. |
Category: Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.The following denote Cookie Name, Cookie Provider, Cookie Type and Cookie Expiration:
| Cookie Name | Domain | Type | Lifetime | Purpose |
|---|---|---|---|---|
| 1P_JAR | google.com | HTTP | 30 Days | Google cookie. These cookies are used to collect website statistics and track conversion rates. |
| APISID | google.com | HTTP | 2 Years | Google cookie. Security cookie to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. |
| HSID | google.com | HTTP | 2 Years | Google cookie. Security cookie to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. |
| JSESSIONID | nr-data.net | HTTP | Session | Preserves user session state across page requests. |
| NID | google.com | HTTP | 6 Months | Google cookie. Google uses cookies like NID and SID to help customize ads on Google properties, like Google Search. |
| SAPISID | google.com | HTTP | 2 Years | Google cookie. Security cookie to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. |
| SID | google.com | HTTP | 6 Months | Google cookie. Google uses cookies like NID and SID to help customize ads on Google properties, like Google Search. |
| SIDCC | google.com | HTTP | 3 Months | Google cookie. Security cookie to protect users data from unauthorised access |
| SSID | google.com | HTTP | 6 Months | Google cookie. Google uses cookies like NID and SID to help customize ads on Google properties, like Google Search. |
| __adroll | adroll.com | HTTP | 1 Year | Tracking cookie to identify your device when you move between different Digital Properties, so that adroll can serve targeted advertising to you. |
| __ar_v4 | replyify.com | HTTP | 1 Year | We use AdRoll to provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a so called "remarketing cookie" during your visit. The whole process is entirely anonymised. |
| _ga | replyify.com | HTTP | 2 Years | Used to distinguish users. |
| _gid | replyify.com | HTTP | 2 Years | Used to distinguish users. |
| anj | adnxs.com | HTTP | 3 Months | Ads targeting cookie for AppNexus |
| c | bidswitch.net | HTTP | 1 Year | Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help bidswitch.net understand how their are being used or how effective are marketing campaigns are. |
| ck1 | rlcdn.com | HTTP | 6 Months | Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
| fr | facebook.com | HTTP | 3 Months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
| has_data | postrelease.com | HTTP | 1 Year | Unclassified |
| i | openx.net | HTTP | 1 Year | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. |
| rlas3 | rlcdn.com | HTTP | 6 Months | Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
| rtn1-z | rlcdn.com | HTTP | 6 Months | Unclassified |
| sess | adnxs.com | HTTP | 1 Day | Used to check if the user's browser supports cookies. |
| tuuid | bidswitch.net | HTTP | 1 Year | Registers whether or not the user has consented to the use of cookies. |
| tuuid_lu | bidswitch.net | HTTP | 1 Year | Unclassified |
| uuid2 | adnxs.com | HTTP | 3 Months | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
| visitor | postrelease.com | HTTP | 1 Year | Unclassified |
Essential cookies
These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. The table above lists the essential cookies in use on our website.
Legal basis for processing: we process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: ensuring our site functions properly and providing you with online services you have requested.
How to opt out of essential cookies
Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.
You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.
For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies
Non-essential cookies
We use the following types of non-essential cookies on our website and the table above lists the non-essential cookies in use on our website.
- Functional cookies
- Analytical (or performance) cookies
- Targeting (or advertising) cookies
Functional cookies
These are cookies that are designed for purposes such as enhancing a website's functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose.
How to opt in or out from functional cookies
See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from functional cookies
Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.
Legitimate interests: improving your website experience and providing (or enhancing) the website functionality you have requested and analysing information about users of our website live chat service.
For further information on how we use the information gathered from our use of functional cookies, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://app.replyify.com/privacy
Analytical (or performance) cookies
Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work.
As per the cookies table above, we use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address) and specific actions you took whilst on our site (eg. Booking in for a call).
The information we collect using analytical cookies is collected on an anonymised basis.
More information
Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics' privacy policy, which is available here: https://support.google.com/analytics/answer/6004245
For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/
How to opt in or out from analytical cookies
See the section below entitled How to accept or reject cookies
To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout
Processing information about you contained in or obtained from analytical cookies
Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://app.replyify.com/privacy
Targeting (or advertising) cookies
Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies
How to opt in or out from advertising cookies
See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from advertising cookies
Legal basis for processing: we process information about you contained in or obtained from advertising cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: displaying advertisements to you about our products and services or prompting you to return to the website to complete an action you did not fully complete (eg. Completing the setup of a subscription for our services. For further information on how we use the information gathered from our use of advertising cookies, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://app.replyify.com/privacy
Third party cookies
Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you and advertisement conversion tracking such as Google AdWords. Third party cookies used in relation to our website include:
- Google AdWords cookies to track whether you have come to us via an advertisement we have placed on a search engine results page and/or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
- Google remarketing cookies to display advertisements to you about our goods and services across the internet, including on other websites you visit. Google uses cookies to display advertisements to you about our products and services on other websites and locations across the internet based on the fact that you have visited our website. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. For more information about Google remarketing, click here: https://support.google.com/adwords/answer/2453998?hl=en
- Google cookies to display advertisements on our website. From time to time we may use Google AdSense on our website. Google uses cookies to display advertisements to you on our website about third party goods and services based on the websites you have visited and your online behaviour and interests. For more information about Google AdSense, click here: https://support.google.com/adsense/answer/6242051?hl=en
More information
For information about the cookies Google uses in relation to the above, see the 'Advertising' section on the Types of cookies used by Google page in Google's cookies policy, which is available here: https://www.google.com/policies/technologies/types/
For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/
How to opt in or out from third party cookies
See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from third party cookies
Legal basis for processing: we process information about you contained in or obtained from third party cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: the purposes for which we use the third party cookies as described above. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://app.replyify.com/privacy
Other technologies
Web beacons
We (and any marketing companies we use) may also embed web beacons in our marketing emails and/or on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.
Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a 'do not display images (in emails)' setting in your email server).
How to opt in or out
See the section below entitled How to accept or reject cookies
Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: analysing the effectiveness of our email marketing campaigns and e-newsletter service. For further information on how we use the information gathered from our use of web beacons, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://app.replyify.com/privacy
Facebook Pixel
We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.
Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook's advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: https://www.facebook.com/about/privacy
How to opt in or out
See the section below entitled How to accept or reject cookies
Legal basis for processing: we process the information gathered from the use of the Facebook Pixel in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: analysing the effectiveness of our advertisements on Facebook. For further information on how we use the information gathered from our use of Facebook Pixel, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here https://app.replyify.com/privacy
How to accept or reject cookies
There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below:
You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Accepting or rejecting cookies
Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in 'incognito' mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
Google Adsettings
You can manage and opt out of personalisation of advertisements by Google by visiting Google's ad settings page here https://adssettings.google.com/ and by:
- unticking the button entitled 'Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account'; and
- switching the 'Ads Personalisation' setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).
Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
Web beacons
You can opt out of our use of web beacons in our email newsletters by clicking the unsubscribe link you will find at the bottom of each email newsletter / alert you receive.
Facebook Pixel
Disconnect for Facebook
You can install a browser add-on tool called 'Disconnect Facebook pixel and FB tracking'. This will stop Facebook tracking you on third party websites. You can install the too here:
- For Chrome: https://chrome.google.com/webstore/detail/cookie-killer-for-faceboo/bgonpegbhnjepleakgjdbaepkfedhhnf
- For Firefox: https://addons.mozilla.org/en-GB/firefox/addon/facebook-container/
European Interactive Digital Advertising Alliance Tool
You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking 'Your Ad Choices', then locating Facebook (and any other companies you want to block) and selecting the 'Off' option.
